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A dead interesting Assembly about death and dying

Advanced
Beginner
Intermediate
Financial planning
Self recorded
Podcast
Video
Date:

Wednesday 12th August 2026

Location:

Online in Crowdcast

Duration

1 HRS 00 MINS

An odd feature of paraplanning is that quite a bit of our time is spent designing strategies that are all about the inevitability of death but – just like in our everyday lives – lots of our clients seem reluctant to talk about death and dying and being prepared for it.

Yet the financial grief that families and friends face following a death serves only to compound the overwhelming emotional kind.

That’s what this Assembly is all about. Kylie Clark of Wealthtime, Katy Hancock of Dorothy House Hospice Care and Lucy Halliday from Argonaut Paraplanning joined Richard Allum to talk about death and dying.

Because at a time when a growing percentage of clients are reaching an age when they should be dotting the i’s and crossing the t’s in plenty of time before they die, what can paraplanners do to help them get death-ready?

What you’ll learn

  • Out-of-date expression of wish forms, account and app passwords, overseas accounts, tracking down former advisers and solicitors – what are the biggest and most frequent problems following death? And what can clients and their families do to avoid them?
  • The way firms handle bereavement is one of the most significant sources of complaints across financial services. With bereavement support about to come under the FCA’s spotlight, what can advice practices do to improve things?
  • Learn how the ‘last 1,000 days’ concept could offer a lens to help clients and their families plan
  • Grief isn’t just the client’s, it’s the paraplanner’s too. How we’ve been able to acknowledge grief in the past influences how we’re able to help clients experiencing it now and in the future.

Watch or listen now

Paraplanners from all across the UK got together to share ideas, ask questions and break the big taboo about death. Plus there’s one hour’s CPD available.

Missed it? Then follow the links below and watch the replay or catch up with the podcast now.

Speakers

1
Katy Hancock
Dorothy House Hospice Care
1
Kylie Clark
Wealthtime

Kylie joined Wealthtime in April 2025 as Senior Operations Consultant, moving into the role of CX Director in October 2025.

A strategic and operational leader with over 20 years of experience in wealth platforms, she brings with her a deep understanding of both adviser and customer needs, transformation readiness, and regulatory compliance.

Kylie is responsible for supporting Wealthtime’s platform transformation programme with Wipro and GBST, whilst embedding service excellence into core business operations.

1
Lucy Halliday
Argonaut Paraplanning

Lucy has been a paraplanner since 2006. In addition to her diploma qualification, she has a keen interest in later life care planning and has completed her Long Term Care and Equity Release qualifications. She is currently working to be the first outsourced paraplanner to get SOLLA accreditation. Outside of work, she likes to spend time with her children, enjoys playing music and is continuing her studies.

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